Daydawn Muesli Bars and Disappearing Berlei Briefs

Sometimes, it pays to let a company know when their product doesn't come up to scratch.

When my sister was in high school, she and about a dozen of her friends were disenchanted with the new smaller size of the muesli bars produced by Uncle Toby's rival Daydawn.  On a spare page of her Science notebook, she wrote a kind note to Daydawn pointing out her disappointment and asked all her friends to sign it.  Daydawn thoughtfully sent her four boxes of six muesli bars each, all in very unusual flavours.


Inspired by her example, I have summoned courage to write to a company whose product's shortcomings should really be brought to their attention.

Dear Berlei,

I have always loved your products especially the black Berlei Curves Embroidery Wirefree bra, which is why, when I saw your ‘Barely There’ range of briefs, I had to give them a go.

They boasted ‘flat seams finished with velvet soft edging to help prevent ride-up’ which sounded great to me.  I was in need of new underwear, and knowing that Berlei was a great brand, I bought four pairs.

In the fitting rooms at Myer, they seemed like a great fit despite the constraints of not being able to actually walk around in them, and having the Barely Theres over the top of my regular briefs.

Outside the fitting rooms at Myer, the story changed.

The Australian Dental Association recommends regular flossing, but this was ridiculous.

Without the structure of elastic in the seams, the flat-seamed velvet-edged legs of my new Barely Theres were free to slide wherever they pleased, and settled on following the path of least resistance into places where only an involved Search and Rescue could find them.  And when you’re out in public, involved Search and Rescues are not quite the done thing.  Especially at work.

The effect was somewhat lessened with liberal application of moisturiser to the butt cheeks, but that’s an awful lot of moisturiser in my case.

Oh Berlei, can you offer me something to soften the disappointment in my large purchase of expensive disappearing briefs?  If nothing else, it’s costing me a fortune in moisturiser.

Yours,

Givinya de Elba

etc.

Have you ever written to a company?  Have they assuaged your disappointment in their product?